Questions
The Follow-Up Question That Gets Beyond Yes or No
A well-placed follow-up question turns a brief reply into a fuller account, while keeping the speaker in charge of…
topics
Questions
Ask with purpose, invite detail and leave room for an unexpected answer.
Our point of view
Good conversation leaves room
A useful exchange is not a performance or a race to agree. It gives each person room to finish a thought and respond to what was actually said.